The ITIL® 4 Direct, Plan, and Improve (DPI) module follows the Foundation level and is divided into two streams: ITIL® 4 Strategic Leader and ITIL® 4 Managing Professional. The DPI module is divided into two parts: the Direct, Plan, and Improve (DPI) module and the Managing Professional module. In this post, we will discuss the goals of the module, who it is intended for, and the most important components of the module.
The Direct, Plan, and Improve module of the ITIL 4 framework has three objectives.
Using the ITIL 4 DPI module, professionals may better lead and plan activities that are aligned with a strategy that is created in accordance with the idea of continuous improvement. The module establishes a clear link between strategy and operations by providing the instruments to achieve maximum outcomes. It also offers a realistic way for planning and implementing continuous improvement while maintaining the essential agility in the organization.
Planning, leading, and improving are not simply abilities necessary at the top levels of an organization; they are required of every professional at every level of the organization.
ITIL 4 Strategist – Direct, Plan, and Improve certification is intended for those who want to further their careers in information technology.
It is not just service management professionals who will benefit from the ITIL DPI Certification module, which contains information that is widely useful. The training is beneficial for anybody presently in a leadership position, as well as for professionals who want to advance in their careers by assisting them in taking a more holistic approach to their work and identifying further possibilities inside their organization, among other things.
The ITIL 4 DPI module assists professionals in understanding and being aware of their areas of control as well as the amount to which they have influence, hence encouraging them to collaborate more with their colleagues.
- In specifically, ITIL 4 Direct, Plan, and Improve is designed to help organizations:
- Service management professionals that want to continue their professional development.
- ITSM managers, as well as those wanting to be ITSM managers
- Every manager active in developing the company’s strategy or increasing team productivity should be recognized.
- ITIL certified individuals who wish to expand their knowledge even further might consider attending this course.
- Read our in-depth post for all of the information and recommendations you’ll need to pass the test.
Strategy, result, and value are all important considerations.
Understanding and using the principles of the ITIL 4 DPI module requires a thorough understanding of the fundamental concepts and abilities given in the ITIL 4 framework by Sprintzeal. The ITIL 4 Focus on Value guiding concept assists professionals in determining which elements are most essential for the organization, both internally and externally, and as a result, assists them in co-creating value for both customers and stakeholders.
As a result, it is feasible to develop strategies that target the most important outcomes. After strategies have been implemented and are backed by strong and organized governance structures, plans are then developed to ensure that they are in line with the desired goals.
From the realm of theory to the realm of practice
The ITIL 4 DPI module is not only meant to provide practitioners with theoretical material, but it is also intended to assist them in understanding how to use the process.
In order to help you with these activities, the ITIL 4 Strategist – Direct, Plan, and Improve module also includes guidance on how to carry out key activities such as deriving policies, implementing control, selecting evaluation methods, developing business cases, and implementing continual improvement.
Dismantling silos
Human beings are inherently curious creatures that want to know where they are, what to anticipate, and where the limits are. They may believe that working in silos makes it much simpler, yet business procedures need them to transcend borders and constraints on a regular basis. In order to prevent having a restricted perspective of the situation, the ITIL DPI module contains ways to assist professionals avoid having a limited view of the situation.
Instead, then concentrating on segregated modes of working, ITIL 4 emphasizes service value chains and value streams, which tend to transcend organizational borders rather than remain inside them. It allows professionals to understand where they fit best within the value chain and what their contribution to the system is because the DPI module views the value chain as a full system with diverse elements that flow and interact with one another.
